档案资源开发2025年第39卷第3期《档案学研究》
数字政府背景下民生档案出证的现状调查与路径探索
Investigation on the Current Status and Path Exploration of Livelihood Archives Certificate Provision in the Context of Digital Government
1 山东大学历史学院 济南 250100 2 中国人民大学电子文件管理研究中心 北京 100872
摘要
民生档案出证是档案服务的基本途径,也是档案惠民的重要方式。数字政府背景下,民生档案出证在资源、组织、服务方面面临新的挑战。本文通过分析政策文本,构建了民生档案出证现状评估框架并展开调查,发现当前民生档案出证与数字政府建设尚未实现较好融合,存在资源建设失序、组织协同不畅、惠民服务不足等一系列“脱嵌”现象。对此,本文基于嵌入性理论构建了民生档案出证嵌入式发展模型,并从社会空间、业务流程、技术系统、公众认知四个方面探讨其发展路径,以期推动民生档案出证工作在数字政府建设背景下实现效能跃升。
关键词:民生档案档案出证档案利用数字政府嵌入性理论
Abstract
Providing livelihood archives certificates is a fundamental way for archives to implement public services and an important means of benefiting the public through archives. Under the background of digital government construction, the provision of livelihood archives certificates faces new challenges in terms of resources, organization, and services. Based on relevant policy requirements, this paper constructs an assessment framework for the current status of livelihood archives certificate provision and conducts an investigation. The findings reveal that the current provision of livelihood archives certificates has not yet achieved a good integration with digital government construction, with a series of "disembedded" phenomena such as a disordered resource construction, a deviation in organizational coordination mechanisms, and gaps in public-benefit measures. In response, this paper constructs an embedded development model for the provision of livelihood archives certificates based on embeddedness theory and explores development paths from four aspects: social space, business processes, technical systems, and public awareness. The aim is to promote a leap in the efficiency of the provision of livelihood archives certificates in the context of digital government construction.
Key words: livelihood archives; providing archives certificates; archives utilization; digital government; embeddedness theory
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